Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Yes, you must make your property available to everyone regardless the source of income. -
Are you licensed?
Yes, property management requires to have a broker license by the DRE. -
Can I reach you after hours?
Yes, we have a live answering service that answers the phone after the office closes and on weekend and holidays. They will reach out to the person on-call in case of an emergency. -
Can you put the money directly into my account?
Yes, we can deposit your distribution directly into your account via ACH. -
Do I get to see the lease or sign it?
No, this is all done internally. Hence, hiring a management company so you don’t need to worry about this tasks. -
Do you sell real estate too?
Yes we do. If you are ever are wondering your property’s valuation and are considering a sale, we can help you with that. -
How is rent collection handled?
Our residents get their own portal where they pay their rent electronically. This helps avoid late rent and lost checks in the mail. -
How long of a lease do you sign?
11 months. The reason we do that is to keep it under 12 months in case that we decide not to renew the lease because they were a problem resident. -
How much security deposit do you charge the tenant?
We usually charge one month of rent as security deposit. -
How soon can you start managing my property?
We can actually start the same day that we sign a Property Management Agreement. It is really easy. We would also need to get a copy of the residents lease and contact information. -
What type of properties do you manage?
We manage single family residence, townhomes, condos and multifamily. -
What type of reports do I get and how often?
You get an Owner’s Statement and Cashflow Statements every month for the previous month. -
Who holds the tenant security deposit?
We hold the security deposit in a non-interest bearing Trust Account at a financial institution that is FDIC insured.
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